Updating user email addresses

Email addresses are linked directly to individual users and cannot be changed. To update a user’s email address, the existing user must be removed and re-added with the new email.

Steps to Update an Email Address

1. Remove the user from the organization following this guide

2. Add the new user with the updated email address following this guide

3. Be sure to add the new user back into the appropriate user group(s) so their permissions remain correct following this guide