Closing my account

How do I close my account?

To request account closure, please contact support@dakota.xyz.

Before submitting your request, ensure your account balance is zero.

What information do you keep when I close my account?

Dakota is legally required to retain certain customer records for a period of 5 years. This includes:

• Business information (e.g., legal name, registration details, and address)

• Transaction activity (both fiat payments and crypto transactions)